OpenAI admits that a bug allowed ChatGPT to leak some users' credit card information

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OpenAI had to take down ChatGPT on Monday for a brief period because of a bug that leaked some users' personal payment information.

yesterday explaining why it had to take down its conversational AI chatbot ChatGPT on March 20th. The blame is placed on a bug related to an open-source library that allowed users to see titles from another active user's history. The first message of a new conversation could also be seen in someone else's chat history if both users were using the chatbot at the same time.

1.2% of ChatGPT Plus subscribers active during a 9-hour window were vulnerable to having their credit card info leaked Because of a bug, some of these emails went to the wrong subscribers and contained the last four digits of another user's credit card number. A small number of such emails might have gone out before March 20th but this has yet to be confirmed by the company.Another way to obtain someone else's payment information was to click on"My Account," and then"Manage my subscription" on ChatGPT between 1 am and 10 am Pacific time on Monday, March 20.

The company adds that"Everyone at OpenAI is committed to protecting our users’ privacy and keeping their data safe. It’s a responsibility we take incredibly seriously. Unfortunately, this week we fell short of that commitment, and of our users’ expectations. We apologize again to our users and to the entire ChatGPT community and will work diligently to rebuild trust."Extensively tested our fix to the underlying bug.

 

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