Dina Bass and Davey AlbaMicrosoft Corp. is getting rid of the waitlist to try its new OpenAI-based Bing search and chat, and adding features like the ability to request and post images in an effort to sustain its renewed momentum in the market.
Other new Bing features are coming sooner, such as the ability to use third-party services like OpenTable and Wolfram Alpha through Bing chat and get answers that include videos and charts, Mehdi said. At a Manhattan demo, Bing representatives showed off some features in hands-on demonstrations, showing how a user can type in, say, “Find me a dinner reservation for two in New York City tonight,” and get a link to the reservation service OpenTable.
“Chat really is the thing that is resonating with people and is in fact transforming search,” Mehdi said. About 70 per cent of people trying out the chat features are using them for search-related tasks, and Microsoft finds those customers perform a lot more searches. The new visual search features will pose an expanded challenge to the Microsoft Responsible AI team that has been trying to cope with content that is biased, disturbing or inappropriate as hundreds of millions of users try the new product. Microsoft says it has made progress but is still working on issues that also include misinformation and incorrect or incomplete answers. Mehdi said one of the reasons the visual features aren’t available yet is the team is working to ensure safety.
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