"It's important to us at Zoom to empower our customers with innovative and secure communication solutions," she wrote."We've updated our terms of service to further confirm that we will not use audio, video, or chat customer content to train our artificial intelligence models without your consent."
Her post goes on to explain, and illustrate, Zoom's opt-in user interface. She also explains that Zoom uses generative AI for good – for instance with tools that summarize meetings if users request it. Several AI outfits have ruthlessly dredged the internet to build their models – almost always without a thought to paying creators. Fears have therefore understandably arisen that data shared with model-makers could be used to feed other AIs without user consent, with the potential for proprietary information to leak.
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