My colleague, Ken Corbit, a marketing and sales professor at Texas Christian University, points out:"While AI can offer incredible data analytics capabilities, the human ability to build personal connections and provide tailored solutions remains paramount.
However, advances in natural language processing and emotional recognition are closing this gap. Emerging AI systems, often called, now can detect human feelings through vocal tone or facial expressions. This allows for customer interactions that are more nuanced and empathetic. It's not a full replacement for human connection, but a significant step in that direction.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more: