—and the federal government is no different. Last year, the Government Accountability Office released a report on how agencies are employing AI, or could soon be using it. For some more insight, we called up the report’s author, Kevin Walsh, a director on the GAO’s IT-and-cybersecurity team.Though e-filing is now extremely common, plenty of taxpayers still fill out their forms by hand—which can be hard for workers to decipher at the chronically understaffed IRS.
As a cybersecurity specialist, Walsh is particularly interested in AI’s potential in protecting the government’s computer infrastructure. Systems are built on layers of old code, and “a lot of people who could program in those languages are retired or dead,” Walsh says. AI should soon helpThe Department of Homeland Security is experimenting with a range of AI tools, including object recognition to find guns, drugs, or other contraband in photo data from phones seized at the border.
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