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Fintech firm Klarna says 90% of its employees are using generative AI daily

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'Buy now, pay later' firm Klarna says generative AI has seen substantially high adoption among its 5,000-strong workforce.

Fintech firm Klarna says over 87% of its employees are using generative AI tools, including OpenAI's ChatGPT and its own internal AI assistant.

Klarna has been touting AI as a major boon to its bottom line as the company has pushed to steer its narrative away from the heady days of 2020 and 2021.Swedish financial technology company Klarna said Tuesday that nearly 9 out of 10 employees in its 5,000-strong workforce are now using generative artificial intelligence tools in their daily work.

The biggest users of generative AI in the company are those in non-technical groups, such as communications , marketing and legal , Klarna said. Klarna's lawyers are using ChatGPT Enterprise, the business-grade version of OpenAI's tech, to create first drafts of common types of contract, cutting the hours it takes to draft up a contract.

 

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Fintech firm Klarna says 90% of its employees are using generative AI daily“Buy now, pay later” firm Klarna says generative AI has seen substantially high adoption among its 5,000-strong workforce.
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