Just How Bright Is Sunny, Denver's New AI Chatbot?

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Sunny News

Chatbot,311,Ai

Looking for somewhere fun to go? Sunny recommends the Buckhorn Exchange and events that haven't occurred since 2019...

We're in the midst of our spring campaign, and we have until June 7 to raise $12,000. This money directly supports the journalismproduces and helps keep our work freely accessible for all, because not everyone can afford to pay for news. If you value our work, please make a contribution today to help us reach our goal.Mayor Mike Johnston is encouraging people to start using the city’s chatbot, Sunny, because spring and summer are typically the busiest times for Denver’s 311 service.

Technology Services has protocols for problematic responses from Sunny, and encourages people to report any inappropriate responses through Denver’s “The 16th Street Mall Project is currently underway, with various phases of construction planned,” it says. “However, based on the knowledge provided, there is no specific completion date mentioned for when the entire 16th Street Mall will be fully open.”

“I'm sorry, but I can only provide information or answer questions related to Denver, Colorado. If you have any inquiries about Denver, feel free to ask, and I'll do my best to assist you!” “If you suspect someone is using drugs in a public space like a park, we encourage you to report it to the Denver Police Department,” Sunny instructs. “For non-emergencies, you can reach out to the Denver Police non-emergency line at 311, then press option 9 to report the situation.”

 

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