tools such as OpenAI’s ChatGPT and Microsoft’s Copilot is higher in the so-called “Global South” – comprised of poorer, developing nations – than in more developed countries.“There is massive confidence – above average – in India, Brazil, Nigeria and South Africa. This is something that has been confirmed by our own experience when we deploy these tools in different companies,” said Sylvian Duranton, global leader of BCG X, the technology and design division of BCG, in a webinar on Wednesday.
In both cases, frontline employees used generative AI tools far less than their managers or executives, but the gap between developed and developing markets remained consistent, with 57% and 37% of respondents reporting regular usage, respectively.“One reason for the gap is the optimism of youth. The median age of the Global South is 25, while in the Global North it’s 39.
Although 79% of local respondents agreed that gen AI will transform jobs in the next decade, only 35% believe that their job might not exist in the next 10 years.
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