The tournament’s director said Wimbledon would consult with players about the abuse before reporting it to tech companies or the police.The tournament’s director said Wimbledon would consult with players about the abuse before reporting it to tech companies or the police.An AI-driven service monitors players’ public-facing social media profiles and automatically flags death threats, racism and sexist comments in 35 different languages.
Jamie Baker, the tournament’s director, said Wimbledon had introduced the social media monitoring service Threat Matrix. The system, developed by the AI company Signify Group, will also be rolled out at the US Open. “We’re not just relying on what the player might be saying has happened to them, but also if there is something that is of concern, that is when our security team is going to basically kick in and actually help do something about it.”