Sonos seriously stepped in it a couple of months back when it released an overhauled first-party mobile app that. These included core functions like sleep timers and alarms. Many of the company’s speakers would not appear as a pairing option and it became extremely difficult to precisely adjust the volume level of a paired speaker.Additionally, music search and playback were both negatively impacted by the change, leading to numerous customer complaints.
Spence also wrote that the company had planned to quickly incorporate the missing features and patch up any errors, but these fixes were delayed by a “number of issues” that were unique to the update. He did confirm that Sonos has been actively pushing out patches approximately every two weeks to address a wide variety of concerns.
Additionally, he outlined the company’s future roadmap for getting the app into proper working order. Upcoming fixes include increased stability when pairing new products and enhancing configuration options with regard to the music library. Volume responsiveness is also getting a refresh, as is the alarm clock. As a matter of fact, the entire user interface is getting a complete overhaul that is “based on customer feedback.
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