AI scores higher on empathy than human doctors: Study

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ChatGPT scored higher on empathy than human doctors, according to a new study. The study compared responses to real-world health questions by human physicians and artificial intelligence assistant ChatGPT.

The study compared responses to real-world health questions by human physicians and artificial intelligence assistant ChatGPT.The vast majority, nearly 80%, of the AI answers were preferred by a panel of licensed healthcare professionals.

With the recent spike in the use of telemedicine, some doctors believe this tool can be helpful in providing patients with personalized, empathetic, and high-quality responses while battling against"physician burnout." There are some questions as to the quality of the study, Do No Harm Chairman Dr. Stanley Goldfarb told the Washington Examiner, saying the self-described study limitations was"one of the longest sections I have ever seen devoted to this topic."

 

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