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Generative AI can help aggregate security data, suggest next steps to make enhancements and even take automated actions if configured to do so, Oltsik said. "This can improve staff efficiency and productivity," he said. "As a cybersecurity professional, I would have to advise organizations to be extremely careful when using generative artificial intelligence and ensure that whatever form of AI or machine learning that is considered be a mature product or solution," said Candy Alexander, the immediate past president of ISSA International and CISO and practice lead at business management consultancy NeuEon LLC.
Let's say an organization has an inexperienced member of its cyber team, which is a common scenario, Shockey said. Cyber security trainees require hours of coaching and mentoring to be effective and deliver results. From time to time, senior team members are unable to mentor because they must focus on their own tasks and leave the inexperienced workers to themselves.
Aside from money, organizations can offer to pay for incentives such as certifications and travel/expenses at industry events. The research shows that professionals want continuous training and career development, Oltsik said. "In order to maximize the organization's potential to close their cyber talent and skills shortage, outreach to all people in the [organization] is required," said Shockey.