By Digital News Asia May 31, 2024Solutions will focus on three areas: accessibility, customer support & mapping
Grab will access OpenAI’s technical and strategic expertise to partner on solutions tailored to the specific needs of users in Southeast Asia, focusing initially on three key areas:Grab will leverage the use of text and voice capabilities to make its services more accessible to all users, particularly the visually impaired or elderly who may otherwise find it challenging to navigate the on-screen app interface.
Philipp Kandal, chief product officer at Grab, said, “We’ve been a pioneer of AI adoption in the region, and believe that generative AI has a lot of potential to further transform the way we solve problems for our partners and users. We’re excited to work with OpenAI as a partner to help accelerate the exploration and use of this technology within Grab.”
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